FAQ
Flowers to Argentina
Argentinaflorist.com is a Retail flower shop in Buenos
Aires deliver flowers
Hand delivered Argentina Nationwide
1. How can I place an flowers order?
Ordering at the Argentinaflorist.com shopping centre is easy. some simple
steps that Choose your flower gift from the selection of bouquets and
arrangements and click on it. You will get a Shopping Cart, Here you can
write a delivery date Card message and Shipping address. Don't forget your
message and delivery date in Special instruction column. In Payment
section, Enter your personal and Payment information. You will receive an
order confirmation by clicking "Checkout". No orders will be
accepted/processed via telephone.
2. What kind of credit cards can I use to purchase my flowers-gifts?
Argentinaflorist.com currently accepts Visa, MasterCard, American Express,
Diners Club and JCB via Pay Pal (Pay Pal is an authorized Credit card
Processing Company services provided by Argentinaflorist.com".
3. How do I know if the web site received my order?
You will receive an acknowledgement as soon as your order is successfully
purchased
4. What are the conditions for hotel flower deliveries?
Kindly enter the following details:- Full name and address of the hotel-
Telephone number of hotel (if available)- Room number (if available)- Name
of the tour operator (if available) and last but not least do state
the full name of the recipient as registered in the hotel. The delivery is
only granted to the reception desk of the hotel.
5. What are the conditions for hospital flower deliveries?
Kindly enter the following details:- Full name and address of the
hospital- Telephone number of the hospital (if available)- Ward name
and/or number- Maiden name of the recipient if order goes to the maternity
ward and last but not least do state the full name of the recipient. The delivery is only granted to the reception desk of the
hospital. Kindly note that some hospitals do not permit to have flowers
delivered to the intensive care. In this case you would be alerted by us
and the florist stays in close contact with the hospital staff in order to
delivery your flower gift as soon as the patient is allowed to receive
your flowers.
6. Where can I enter special instructions?
Special Instructions can be added during the ordering process. If you have
additional delivery information after the successful order registration,
such as additional phone number or address details or any change of
colours of flowers, kindly write us an email an email and we shall follow
your instruction.
7. Will the item ordered look exactly the same as given in the picture?
There may be some variation in the gifts especially in perishable items
like cakes, chocolates and flowers. Generally the gifts will be similar to
the pictures on the web. They will definitely match or exceed all the
specifications in terms of weight, size, count and functionality. Flowers
specified in the arrangements shown may differ as per seasonal
availability. If the flowers specified in the arrangements are not
available, suitable alternatives will be used.
8. Where can you deliver?
Argentinaflorist.com delivery flowers to Capital Federal Sin cargo,
Vicente López (Florida, Munro, Olivos, La Lucila, Carapachay) San Martín
(Villa Maipú, San Andrés, Malaver, Villa Ballester) 3 de Febrero (Santos
Lugares, Lourdes, Caseros, Tropezón, Villa Bosch, Martín Coronado), San
Isidro (Beccar, Boulogne, Martínez, Acassuso, Villa Adelina) San Martín (Chilavert,
J. L. Suárez) 3 de Febrero (Palomar, Morris, Lasalle, Pablo Podestá,
Hurlingham) Morón (Ciudadela, Haedo, Ramos Mejía) , San Fernando
(Victoria, Virreyes, Carupa, Dr.A.Schweitzer) San Miguel (Campo de Mayo,
Bella Vista, Muñiz, San Miguel) La Matanza (Villa Celina, Ciudad Evita,
José Ingenieros, J.Villegas, Querandí) Lanus (Lanus, Remedio de Escalada)
Lomas de Zamora (Banfield, Lomas de Zamora, Temperley)
Avellaneda (Wilde,
Villa Dominico) La Matanza (Lomas del Mirador, Ing. Brian, San Justo, La
Tablada, Tapiales, La Salada, Madero) Lomas de Zamora (Fiorito, Ing.
Budge) Lanús (Villa Diamante, Alsina, Villa Caraza) Avellaneda (Avellaneda,
Sarandi, Gerli), Tigre (Bancalari, Delta, Don Torcuato, El Talar, Lopez
Camelo) Malvinas Arg. (Adolfo Sourdeaux, Villa de Mayo, Los Polvorines,
Pablo Nogues, Jose C.Paz, Sarmiento) Morón (Castelar, Ituzaingo,) Merlo
(San Antonio de Padua, Libertad, Agustín Ferrari, Km 34.5, Merlo) Moreno
(Paso de Rey, Moreno, La Reja) La Matanza (Laferrere) Quilmes (Bernal,
Quilmes, Ezpeleta) Tigre (Pacheco, Benavidez), Esteban Echeverría (Monte
Grande, Luis Guillon, Ezeiza) Lomas de Zamora (Llavallol, Turdera)
Alte.Brown (Adrogue, Burzaco) Pilar, Berazategui, Partido de La Plata.
Partido de Escobar (Maschwitz)., Mar del Plata - Córdoba Capital - Río
Cuarto (Córdoba) - Villa Carlos Paz (Córdoba) - Alta Gracia (Córdoba)- San
Fernando del Valle de Catamarca - Paraná (Entre Ríos)- San Salvador de
Jujuy - Posadas (Misiones) - Villa Mercedes (San Luis)- San Carlos de
Bariloche (Río Negro) - Santa Fe Capital - Rosario (Santa Fe) - Neuquén -
Corrientes Capital - * Consulte otras localidades.
9. What is the mode of delivery?
Delivery goes through your local city florist
10. When will the order be delivered, at what time?
We do not have any deliver time guarantee, unless for funerals and
weddings. We will deliver flowers during receiver's regular business hours.
If your flowers need to reach the recipient at a specific time please book
order prior notice period of 48 hours and send us an email. The delivery
time request morning/afternoon is not guaranteed, but our florists will do
their utmost to meet your delivery time request.
11. How do I know if my flowers order got fine delivered?
Argentinaflorist.com guarantees each order to be delivered on the
requested delivery date during the regular local opening hours of the
florists. If by any reason the order cannot be filled you will be
contacted by our customer service as soon as the florist reported his
delivery problem. Thus, if you do not hear or read from us you may be
assured your order got delivered in the fresh and personal way guaranteed
by Argentinaflorist.com. If you know that the order did not reach its
delivery destination you may contact us and claim a non-delivery with your
order- number as reference.
12. Can I send some message with the gift?
Yes, you can send your message with the gift. Most of our web stores will
send your message at free of cost in a greeting card along with the gift
13. Do you have same day deliveries?
All orders will send for deliveries after the Credit card payment made
successful. Express Deliveries will be made on the same day for orders
received till 10 AM Argentina Time, orders received after 10 AM
will be delivered on next day.
14. What happens if the recipient is not at home/the delivery address?
We will attempt delivery and leave a calling card and try to reach the
recipient later by phone. If the florist is unable to deliver the flowers
and unable to reach the recipient within 24 hours after the first attempt
of delivery, the florist will inform us of the none-delivery and you'll be
informed either via phone or Email that no delivery could be made. In the
absence of the addressee, the florist making the delivery is authorized to
leave the flowers with a reliable third-party (e.g. a neighbour,
receptionist, porter, funeral parlour, etc.) deemed suitable for passing
on the flowers to the addressee.
15. How can I change an order?
If you need to change the delivery details kindly write us an email prior
24 hours notice period of delivery date. Because our deliveries starts
from 9.00 am. in the morning.
16. What is your refund policy?
Unable to locate the recipients "correct" address. The delivered flowers
quality is poor.
The order has not been delivered due to our fault. Guarantee will not
apply (FULL charges will be applied) if: Given Insufficient or Wrong
information e.g recipient telephone number, name or address etc by You.
Recipient cannot be reached when delivering to places like Hospitals,
Hotels, Arriving/Departing ships or plane etc
17. When can I get personal assistance?
You may fill Contact form at Contact us page
Leave Message
Office Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
08.00-18.00
08.00-18.00
08.00-18.00
08.00-18.00
08.00-18.00
08.00-14.00
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